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Job Code:018-097
Opportunity:Regional Operations Manager
Type:Permanent

    

Regional Operations Manager

Our client is looking for a new Regional Operations Leader that will be based out of Ontario.

The successful candidate will be energetic, have a natural talent and ability to build successful and positive relationships with franchise partners.

Continue to raise company/franchise standards, product standards and team mentorship.

They are seeking a proven leader with a minimum 2-3 years of management experience.

Responsibilities

  • Ensure each store in his/her region operates to all Operation and Marketing standards
  • Work to retain and acquire new customers
  • Successfully lead their assigned region
  • Train new incoming franchisees in our respective training locations
  • Plan, schedule and lead new store openings
  • Conduct store audits and visitations and correct any deficiencies
  • Maintain active files on each restaurant in their respective territory
  • Pass along knowledge of their region as it relates to competition, growth, sales trends to head office
  • Work with new franchisees and ensure they are ready in all faucets of the business 
  • Work and communicate with all departments to ensure success
  • Participate and be on site during the full process for new restaurant and re-sale transfers
  • Identify opportunities for menu development, marketing and operational improvements
  • Assist franchisees with developing an approved Local Store Marketing program
  • Assist with national marketing rollouts
  • Ensure standards as outlines in the Operations manual are achieved without compromise
  • Coach workshops and facilitate training programs
  • Maintain a proactive position for influencing positively the sales and profitability of each restaurant in his\her region
  • Work with approved suppliers to ensure all products are properly handled
  • Assist, develop and perform training programs
  • Ensure all company owned equipment and materials are well maintained
  • Ability to deal with customer complaints
  • Spokesperson for media events
  • Ability to multi-task and a keen problem solver that demonstrates a high level of situational thinking
  • Meet financial and operational objectives
  • Travel to restaurants with your region and across the chain
  • Flexible work schedule with the ability to travel for extended periods of time
  • Must own a vehicle and hold a valid drivers licence


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