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Job Code:019-045
Opportunity:Inside Sales Coordinator
Type:Permanent

    

Inside Sales Coordinator

We are recruiting on behalf of a company in Brampton

Position Summary

The Inside Sales Coordinator is a key member of the team. They are the direct link between the manufacturing facility and the end customer. The ability to coordinate with different departments to ensure all orders are delivered on time and in full is key to this role. A strong Inside Sales Coordinator leads to improve operational efficiencies and increase customer growth. This company is looking for the right candidate to take them to the next level.

KEY DUTIES AND RESPONSIBILITIES
  • Order entry

  • Set up bill of material

  • Oversee new product launches

  • Communicate with customers daily via phone/email and ensure all inquiries are addressed in a timely manner

  • Complete detailed open order reports for customers

  • Act as the liaison between customers and internal departments

  • Communicate daily with production on order status, priorities, trouble shooting etc.

  • Inform purchasing of any shortages delaying on time delivery

  • Coordinate with the shipping team to ensure all pickup requests include the correct items and ensure customers pick up in a timely fashion

  • Work closely with the inventory team to schedule cycle counts, coordinate sample requests and avoid manufacturing shortages

  • Initiate new component testing procedure

  • Create production work order documents and release for manufacturing

  • Purchase order placement/monitoring for packaging components

  • Reconcile/close customer orders

  • Maintain open order report dates

  • Participate in daily production meetings

  • Participate in weekly new product meetings

  • All other duties as assigned

REQUIRED EDUCATION AND EXPERIENCE
  • College Diploma

  • 3+ Years experience (Inside Sales/Customer Service)

  • 2+ Years in manufacturing environment

REQUIRED KNOWLEDGE AND SKILLS
  • Excellent written & oral communication skills

  • Proficient in Microsoft Office (Word, Excel)

  • Experience with MRP/ERP Software Systems is essential

  • Detail oriented



--------DO NOT REMOVE--------IF REMOVED EMBEDDED WILL STOP WORKING IN INTERNET EXPLORER--------

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